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Sr. Systems Administrator

Job Title: Sr. Systems Administrator
Position Type:
Full-time
Location: Mountain View, CA
Experience: 7+ years

Job Description

Reporting to the Director/Manager of Technology Operations, Sr. Systems Administrator will be responsible for a systems & application uptime in a high-availability customer facing business critical 24×7 SaaS environment where uptime is critical and requires immediate response to service impacting issues. You must have a strong command over installation, configuration, diagnostics with extensive hands-on expertise & experience on OpenSource, Linux, systems with Java applications for a SaaS enterprise. The right candidate will have excellent communication skills, a passion for implementing technology using structured approach to achieve high-quality sustainable production operations.

Responsibilities:

  • Planning, installation, configuration, upgrades & support of Unix/linux systems – for Java Applications in a SaaS environment.
  • Identify, diagnose, and resolve complex technology issues efficiently in live production environment and drive to quick resolutions – as well as – leverage those events to improve current technology & processes towards prevention of such issues.
  • Work closely with the Engineering team to escalate issues for triage and resolution.
  • Routinely review tickets and manage the post-mortem process to identify trends/chronic issues.
  • Maintain communication and status of incidents with other functional teams.
  • Responsible for installation & configuration of tools for monitoring, trending & diagnostics.
  • Audit proactive monitoring of all systems to detect and resolve problems to ensure uninterrupted operation of all infrastructure systems.
  • Update documentation on installation process & configurations to help rest of the team.

Qualifications and Skills Required:

  • Minimum of 7+ years of experience working in a technology operations group environment.
  • SaaS / Java / Linux environment experience a definitive advantage.
  • Strong technical systems & application operations experience with a passion for trouble-shooting and triage of incidents, bringing issues to rapid resolution.
  • Extensive working knowledge of the following technologies and areas:
    • Systems – Linux, Unix, Java & OpenSource software
    • Command over popular scripting languages to enable automation of processes, monitoring, trending, alerting techniques.
    • Networking – Protocols, Load Balancers, VPN, Cisco IOS, Switches, Routers, PIX/ASA Firewalls, NIS, SNMP, SMTP
    • Enterprise Servers –  Sun Enterprise, Dell Servers
    • Storage Technologies – SAN, NAS, DAS, VxFS, NFS
    • Virtualization technologies – Solaris Zones/Containers, VMware
    • Application Servers – Tomcat, Resin
    • Java – JVM configuration, tuning and troubleshooting
    • Monitoring, trending & diagnostics tools including Nagios, Cacti, ZenOSS, Sitescope, etc.
  • Ability to prioritize & balance activity between strategic projects for longer term impact –and- immediate production critical requirements with a customer focus.
  • Must be a self-starter and require minimal guidance.
  • Excellent oral and written communication skills essential.
  • Ability to take on-call rotation & co-ordinate work under production critical situations is essential.
  • Four year technology degree or equivalent experience.

To Apply (U.S):

If you are a great match for this opportunity, we would like to speak with you. Please email your resume to: careers@xora.com

We are committed to equal employment opportunity. We respect, value and welcome diversity in our workforce, as well as in our customers, our suppliers and the global marketplace.